Below are some unsolicited testimonials and feedback from our customers around the world. If you wish to send us your comments (good OR bad) please click here.
"My order arrived today. The first thing I noticed was how well packed the package was bubblewrap around the CDs and packing peanuts to fill the box and protect the order. Usually I get a "media mail" envelope stuffed in my mailbox from the other guys. Then, the CDs If I didn't know better, I would swear they were brand spanking new. Beautiful, shrinkwrapped, crystal clear jewel boxes without a scratch. I can't wait to get these put up so I can log back on to your site and place another order. The entire process just shows you are as passionate about music as I am. Thanks!"
-Steven from Kansas City, MO
"All i can say is this: I buy music from all over the world, but no one has better service than The CD Exchange.com. All my orders come fast,and packed very well. Never had any trouble with them. Looking forward to doing more business in the future."
-Leif from Sandnes,Norway
"Just a quick note to say THANKS!!! I couldn't believe my eyes when your package landed on my porch (in England!) only 5 days after ordering. I've ordered loads of things online and especially from the US and can categorically say you beat your rivals hands down. Quality of stock is immaculate, pricing is very reasonable and you've package the items with care and attention. First class service!
-Stu from Wiltshire, United Kingdom
"I just wanted to let you know that I just recieved my order. This was the first time I have ever ordered from your site and I have to say that I was completely satisfied. I am extremely happy with my purchase as well as how fast they arrived. I just wanted to tell you that your site is one of the few out there who delivers on their promises! I will DEFINATELY be shopping here again!
-Jennifer from Mooresville, NC
"I just wanted to say how impressed I was with the service on this site!!! The CD that I bought was way cheaper on here than anywhere else and the ordering was really easy. I even got an email to notify me that my order was being processed!! I ordered the CD on Monday and I got it on Saturday-and considering I live in England, that is amazing!! And the CD was in absolutely perfect condition!!
Thank you so much!!"
-Emma from Hampshire, England
"You folks have really thought this out...from the new jewel boxes you provide to the really neat shipping boxes that fit items perfectly - also terrific job communicating instructions via EMail. Surprisingly quick product delivery to the midwest, too. I've passed on information about your services to many friends and associates with the highest possible recommendations. You are a wonderful example of professional business integrity on the Web!"
-Kelly from Chaseburg, WI
"Thanks. You guys get an A+ for service and quality. Every CD looks as perfect or as close to it as you said it would. New cases, perfect liners, rewrapped....I had a hard time believing they were used. I am enjoying all the stuff I ordered now and thought I would drop you a big "THANK YOU"! Nowhere else could I have gotten such value or quality for the money."
-Matt from Rockville, VA
"i have been shopping with The CD Exchange since last July and i must say that all the CD's i have bought from you are clean and none i have bought have ever skipped. the two things i like most about this store is that i can order online and send my payment through postal mail and the fact i can find very rare CD Singles that i had trouble finding back when they came out. you have CD's that Amazon.com doesn't have available because they are out-of-print. The CD Exchange has nice & friendly service and helps people save lots of money on music CD's. please keep up the good work. Thanks!
-Joann from New Braunfels, TX
"I have been a customer of yours for almost a year, however I wish I had found
Before my first time ordering, I was buying CDs online from the companies
that plaster themselves all over web sites--almost insinuating they're the
only ones online. As I was placing my order one night, I got to the "ORDER
NOW" button which was unwittingly placed near the 'TOTAL' field. Needless to
say, it was a tremendous amount. I immediately canceled my order thinking
there has to be a better way... I began searching and moments later I found
you guys. I haven't purchased CDs from another online company since. Thanks
I have recommended this site to several friends (making them promise they
will run their orders by me before buying). However, lack of selection has
never been a problem I've encountered with this site. I seem to place an
order every time I visit.
So, once again I want to thank you for being such an oasis. I hope the
policies never change.
PS. I also want to thank you for the Christmas greeting that was sent.
Whoever said customer service and reasonable pricing can't come from the same
company was apparently wrong."
-Holly from Rome, GA
"I've been a regular customer of THE C.D. EXCHANGE for several years and have continually been impressed with the quality of service.
I get excellent feedback on my queries, and courtious, prompt attention to my special shipping requirements.
I've bought a lot of c.ds from THE C.D. EXCHANGE, and will continue to do so.
I'm very impressed and happy, and would recommend THE C.D. EXCHANGE to anyone, no matter where they live.
Keep up the good work.
-Garry from Queensland, Australia
"I got my first order on 28/2/2000 and to say the least I was very impressed. What I received are practically brand new CDs, but if you want to call them otherwise I dont mind at all. If someone asked me who CD Exchange were this is the answer they would get. INCREDIBLE QUALITY, FAST, FRIENDLY AND EFFICIENT SERVICE AT INCREDIBLY LOW PRICES AND MOST WONDERFUL OF ALL "FREE SHIPPING". WHAT MORE CAN A PERSON ASK FOR.
-Juma from Chingola, Zambia
"I recently purchased the "Way Back Home" Box Set of the Crusaders. I have purchased used CDs before from Wherehouse Music so I figured it would play without any problems, I wasn't worried about that. However, when I got the package in the mail a couple of days ago, I couldn't believe what great shape everything was in! It was almost like brand new. The box had a new wrapper on it, the CDs were clean and the book inside was in great shape. I had been wanting the box set, but the lowest price I could find anywhere was $59. I didn't want to spend that much money so I decided to do a search on the internet for used CD Stores to see if I might get lucky. Boy did I ever! I have to drive a lot with my job and I have been really enjoying the CDs while I drive. I will definitely be back, and I have already told several friends about your site. Thanks a million!
-Nelson from Montgomery, AL
"You're site is the greatest! I find myself checking it daily and have a hard time just ordering a couple. You have an excellent selection and your customer service is very professional and courteous."
-Cynthia from Lafayette, CO
"I purchase CD's over the internet and in stores often, and in my search for finding what I want is generally an all day thing. Between the three or four places I usually shop (cdnow.com, cheap-cds.com, and local places), your web site is by far the best. Not only do you provide a huge selection, but the service was unmatched. I usually expect orders that say to take two days to take two weeks. However, with the CD Exchange, I actually received them in two days. Also, the custumer service was unbeatable. You can bet that all my CD's will now be bought at the CD Exchange."
-Matt from Winston-Salem, NC
"I just wanted you to know that before I made the decision to sell to you guys, I sent queries to several other on-line used-cd stores. You got back to me faster than the rest, (in fact I still haven't heard from some) and you offer the best prices. Your method of buying is also much easier and hassle-free than the rest. Your promptness and professionalism is the best I have experienced in online shopping of any nature, and I just wanted to say thank you. Your store is truly a pleasure to do business with. I'll be sending you a new list of discs in about a week. Thanks again."
-David from Brooklyn, NY
"I'd just like to say my CD arrived today, after only four business days (to Canada!), so needless to say I am very impressed with your service. The price is definitely right and delivery is prompt. I'll be shopping with you again and will recomend CD Exchange to my friends. Keep up the excellent work!"
-Richard from Canada
"Just wanted to say WOW!!! My first order of CD's just arrived and I can't say how impressed I am. Great prices, fast shipping and new jewel cases to top it all off. The only way to tell the difference between these discs and new ones is by the price! I'm actually looking forward to finding enough CD's to place another order! Keep up the good work!"
-Jim from Milwaukee, WI
"You run an honest business with much attention to customer service."
-David from England
"Just a quick thanks for the great service. I placed an order on Sunday the 18th and received it today the 21st. That is really fantastic service. I also have to commend your fine packing job too, in a nice heavy box and wrapped in bubble packing too. Thanks again and I'll highly recommend you to friends."
-Doug from Zanesville, OH
"My experience with The CD Exchange has been nothing short of spectacular! I've ordered CDs from several online stores and your company has had the best and fastest service by far."
-Nabeel from Mountain View, CA
"I just received my Paula Abdul CD's !! :-). The CD's look so brand new !!! Can't believe they are used CDs. And at a price of $3.99 each I am very happy !! :-) Thank you and keep up the A+ service."
-Mohammed from Starksville, MS
"I just wanted to drop a quick note to say thanks for the service. I was impressed with both the quality and speed of service I received, both with buying and selling CDs. I have worked with others online that were not this good. I will keep The CD Exchange on my list of places to look for CDs."
-Kevin from Bridgeton, MO
"On September 15 I ordered a CD from you and it's only the 18th and I got it today. That was fast!! Much faster than places like CDNow and Amazon, who take a month or more. And I'm very satisfied with the CD, it plays great! Thank you very much, and I hope to do business again in the future."
-Anna from Lake Worth, FL
"I just want you to know that The CD Exchange is the only place I shop for CDs, I have built quite a collection since I discovered your store. Take care."
-Joe from Staten Island, NY
"Awesome service! I received my order yesterday and couldn't be more pleased. I've been seearching for this CD for a long time now and am delighted to find it and purchase it at such a reasonable price! I'll definitely tell all my friends about your web site and incredible service."
-Jesse from Lancaster, CA
"Just to say how impressed I am with your service. My colleagues at work also are very impressed. They too will be placing orders with you. CDs are in excellent condition when they arrive and very quick in arriving. Look forward to seeing your new list. At this rate, I will have to take out a second mortgage!!! Many thanks"
-Kathleen from London, England
"I just wanted to say that I am really pleased with the service you are providing. You've got me hooked, I'm going to The CD Exchange for all my music needs!"
-Andrew from Sydney, Australia
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