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To All Customers,
We've been offering FREE Worldwide Shipping for many years now. As far as we know, we are the only internet retailer who offers Free Shipping to every country in the world.
As you can imagine, it's quite expensive for us to absorb 100% of the shipping costs on most sales we make, especially the international ones.
But we think it's a win-win in the long run - we (hopefully) get more customers and you certainly get a great deal :-)
Postal rate increases are pretty common in the US, and we've been willing to absorb them over the years because they are usually pretty minor increases.
Recently however, the US Postal Service raised their rates again, only this time it was a VERY LARGE increase (the largest in history).
All of our shipments now cost us significantly more than they used to, particularly international shipments
(some packages now cost us nearly twice as much as before!)
We actually debated doing away with Free Shipping entirely, but we've decided to keep it for now because we know you love it. Instead, we've had to raise the dollar amount
required to qualify for Free Shipping. Orders within the USA must now be over $49 to qualify.
International orders must now be over $99 to qualify for Free Shipping.
In addition to Free Shipping, we're also currently offering a 20% discount off all orders (domestic and international) over $99!
Hopefully, this is a fair compromise, and will allow us to continue offering Free Shipping worldwide for the foreseeable future. As always, THANK YOU for your business over the years,
and if you have any questions please feel free to contact us.
Respectfully,
Bill Boehm, Owner
The CD Exchange
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